Policies
We love all of our clients at Autumn Houston The Salon, and we want to make sure everyone feels at home in our friendly salon. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return again. Please feel free to email us if you have any questions.
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Our salon is located in the heart of Little Italy. Please allow additional time for parking.
-All prices are starting prices. Pricing is reflective to each client's individual needs. Complimentary Consultations are available.
-A valid credit card number and/or deposit is required for all reservations.
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-All reservations must be canceled or rescheduled 48 Hours prior to the reservation time to avoid the Cancellation Fee. The Cancellation Fee is 50% if the scheduled service.
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-We do not allow clients to purchase their own hair outside of our salon. When it comes to Hair Extensions, we have a standard of quality that we require when pairing with our work.
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-All service and retail sales are final. We do not offer refunds. We are constantly working to raise the bar on our services, our space, and overall client experience. If you have any questions or concerns about your experience, please let us know by contacting Autumn Houston The Salon at (619) 546-5464 or emailing us at Autumn.Houston@ymail.com
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-To ensure a harmonious salon environment, we reserve the right to refuse service to anyone.
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-By booking a reservation with our salon you agree to these terms and conditions.
If you have an upcoming appointment with us, please fill out the form below. Please note that all new clients are required to submit this form before receiving a service in our salon.